Last Updated: November 2025
At Divya Sangam, we strive to offer a smooth and reliable experience. Our Refund & Cancellation Policy ensures clarity and fairness for all our devotees.
✦ 1. Order Cancellation
- Puja bookings can be cancelled before the scheduled puja time.
✦ 2. Refund Policy – Puja Services
You may request a refund within 15 days of booking only if:
- ● The puja was not performed.
- ● The puja was performed incorrectly or incompletely.
- ● Your complaint is valid and verifiable.
❌ No refund will be provided after the 15-day period has passed.
✦ 3. Product Refund Eligibility
Refund is applicable under the following conditions:
- 📦 Damaged product delivered
- 🔄 Wrong product delivered
- 🚚 Product lost in transit
Refunds will be issued within 5–7 working days after successful verification.
✦ 4. Refund Not Applicable For
- ⛔ Energized / Abhimantrit / Ritual-purified spiritual items
✦ 5. Refund Process
To request a refund, please follow the steps below:
1
Contact us within 15 days
2
Provide Order ID & Details
3
Verification by our Team
4
Processed in 5-7 Days
6. Contact Support
For any refund or cancellation support, please reach out to us.
