Last Updated: November 2025
At Divya Sangam, your trust is our biggest responsibility. This Privacy Policy explains how we collect, use, protect, and handle your personal data when you use our website, services, and online puja offerings.
✦ 1. Information We Collect
We may collect the following information when you interact with our platform:
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Order & Transaction Details
- Puja Booking Information
- Astrology Consultation Details
- Payment Information (processed securely)
- Device info, IP address & cookies
✦ 2. How We Use Your Information
We use your information for legitimate purposes such as:
- Processing and delivering your orders & products
- Performing online puja services on your behalf
- Scheduling and providing astrology consultations
- Sending order updates, confirmations & alerts
- Providing customer service & support
- Improving website performance and personalization
- Ensuring fraud prevention and identity verification
✦ 3. Data Protection & Security
Your personal data is stored on secure servers with multiple layers of protection including encryption, firewalls, and restricted access policies.
✦ 4. Your Rights
As a user, you have full rights to control your personal information. You may:
- ● Request to update or correct your information
- ● Request deletion of your personal data
- ● Ask for a copy of the data we hold
- ● Opt out of promotional communications at any time
✦ 5. Cookies & Tracking
We use cookies to:
- cookie Enhance your browsing experience
- cookie Improve website performance
- cookie Remember your preferences
- cookie Analyze traffic & usage patterns
You may disable cookies in your browser, but some features may not function correctly.
✦ 6. Sharing of Information
We only share information with trusted partners for functional purposes such as:
- Payment gateway providers
- Shipping & logistics partners
- Puja partners & temple authorities (when needed)
- Technical service providers (hosting, analytics, SMS/email services)
All partners follow strict confidential data handling standards.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect data from minors.
8. Changes to Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the updated date.
9. Contact Us
For any privacy-related questions, please reach out to us.
